Privacy Policy

General

Date – 24th May, 2018

Anayah Jewellery is an e-commerce jewellery store.

Our website address is: https://anayahjewellery.co.uk.

Anayah Jewellery (“Company” or “we” or “us” or “our”) respects the privacy of its users (“user” or “you”) that use our website ”anayahjewellery.co.uk”, including other media forms, media channels, mobile website or mobile application related or connected thereto (collectively, the “Website”). The following Company privacy policy (“Privacy Policy”) is designed to inform you, as a user of the website, about the types of information that Company may gather about or collect from you in connection with your use of the website. It also is intended to explain the conditions under which Company uses and discloses that information, and your rights in relation to that information. This Privacy Policy is subject to change. Each time you use the Website, however, the current version of this Privacy Policy will apply. Accordingly, each time you use the Website you should check the date of this privacy policy (which appears at the beginning of this document) and review any changes since the last time you used the website.

The website is hosted in the United Kingdom and is subject to the laws of England and Wales. If you are accessing our Website from other jurisdictions, please be advised that you are transferring your personal information to us in the United Kingdom, and by using our Website, you consent to that transfer and use of your personal information in accordance with this Privacy Policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the website and your agreements with us. Any persons accessing our website from any jurisdiction with laws or regulations governing the use of the internet, including personal data collection, use and disclosure, different from those of the jurisdictions mentioned above may only use the Website in a manner lawful in their jurisdiction. If your use of the website would be unlawful in your jurisdiction, please do not use the Website.

By Using or Accessing the Website, You Are Accepting the Practices Described in This Privacy Policy.

 

Users of the Website Generally

“Non-Personally-Identifying Information” is information that, without the aid of additional information, cannot be directly associated with a specific person. “Personally-Identifying Information,” by contrast, is information such as a name or email address that, without more, can be directly associated with a specific person. Like most website operators, the Company gathers from users of the Website Non-Personally-Identifying Information of the sort that web browsers, depending on their settings, may make available. That information includes the user’s Internet Protocol (IP) address, operating system, browser type and the locations of the websites the user views right before arriving at, while navigating and immediately after leaving the website. Although such information is not Personally Identifying Information, it may be possible for the Company to determine from an IP address a user’s Internet service provider and the geographic location of the visitor’s point of connectivity as well as other statistical usage data. The Company analyzes Non-Personally-Identifying Information gathered from users of the website to help Company better understand how the website is being used. By identifying patterns and trends in usage, Company is able to better design the website to improve users’ experiences, both in terms of content and ease of use. From time to time, Company may also release the Non-Personally-Identifying Information gathered from website users in the aggregate, such as by publishing a report on trends in the usage of the website.

Information You Provide, We Collect & Why

Information You Willingly Provide to Us: We receive and store any information you enter on our Website or give us knowingly in any other way. We receive information when you search, buy, book a consultation, rate a product, post a review, participate in a poll, contest or questionnaire, fill a Contact Us form or communicate with via chat or email. In turn, the information that gets furnished is  your name, address, phone number, credit card information, the content of a review and emails of your emails to us. We use the information to update our records, communicate with you and improve your shopping experience with us. We communicate with you regarding your submitted queries, orders, consultation booking, products, and promotional offers. This information is also used to maintain your accounts, update records and process payments.

Automatic Information Received: We receive and store some types of information whenever you interact with us. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes. The types of information include the Internet protocol (IP) address used to connect your computer to the Internet, login details, e-mail address and password. We also receive information such as browser type, version, and time zone setting, operating system, purchase history, browser plug-in types and versions. We may also use browser data such as cookies or similar data on certain parts of our Website for fraud prevention and other purposes. We also receive and store some information via advertisements and other content served by or on behalf of anayahjewellery.co.uk on other Web sites.  We may use software tools such as JavaScript to assess and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as clicks and scrolling) and methods used to browse away from the page.

Communications via Email: We may occasionally use your name and email address to send you notifications regarding new products, services, polls, contests, offers offered by the Website that we think you may find valuable. We may also send you service-related announcements from time to time through the general operation of the service. Generally, you may opt out of such emails at the time of registration or through your account settings, though we reserve the right to send you notices about your account, such as service announcements and administrative messages, even if you opt out of all voluntary email notifications.

Information from Other Sources: We might receive information about you from other sources and add it to our account information if deemed necessary.

Get to Know More

 

Web Cookies

A “Web Cookie” is a string of information which assigns you a unique identification that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. We use cookies on the Website to keep track of services you have used, to record registration information regarding your login name and password, to record your user preferences, to keep you logged into the Website and to facilitate purchase procedures. The Company also uses Web cookies to track the pages that users visit during each Website session, both to help Company improve users’ experiences and to help Company understand how the website is being used. As with other Non-Personally-Identifying Information gathered from users of the website, Company analyzes and discloses in aggregated form information gathered using web cookies, so as to help Company, its partners and others better understand how the Website is being used. Company users who do not wish to have web cookies placed on their computers should set their browsers to refuse web cookies before accessing the website, with the understanding that certain features of the website may not function properly without the aid of web cookies. Website users who refuse web cookies assume all responsibility for any resulting loss of functionality.

Third-Parties

These third parties include advertisers, providers of games, utilities, widgets and a variety of other third-party applications accessible through the Website. We may use third-party advertising companies to serve ads when you visit the Website. These companies may use information (not including any Personally-Identifying Information) about your visits to the Website and other websites that are contained in Web Cookies in order to provide advertisements about goods and services of interest to you. Using a tool created by the Network Advertising Initiative, you can opt out of several third-party ad servers’ and networks’ web cookies simultaneously. If you would like more information about this practice and to know your choices about not having this information used by these companies, please follow the following links: http://networkadvertising.org/managing/opt_out.asp, http://preferences-mgr.truste.com/, or http://www.aboutads.info/choices/. Please contact us if you would like to know the identity of the third-party advertising companies we are currently using to serve ads.

We may allow advertisers to choose the characteristics of users who will see their advertisements, and we may use any of the Non-Personally Identifying Information we have collected (including information you may have decided not to show to other users, such as your birth year or other sensitive personal information or preferences) to select the appropriate audience for those advertisements. We do not identify you to the advertiser.

However, third parties are under no obligation to comply with this Privacy Policy with respect to Personally-Identifying Information that users provide directly to those third parties, or that those third parties collect for themselves. The Company neither owns nor controls the third-party websites and applications accessible through the Website.

Web Beacons

A “Web Beacon” is an object that is embedded in a web page or email that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page or an email. Company may use Web Beacons on the website and in emails to count users who have visited particular pages, viewed emails and to deliver co-branded services. Web Beacons are not used to access users Personally-Identifying Information. They are a technique that Company may use to compile aggregated statistics about website usage. Web Beacons collect only a limited set of information, including a Web Cookie number, time and date of a page or email view and a description of the page or email on which the Web Beacon resides. You may not decline Web Beacon. They can be rendered ineffective by declining all Web Cookies or modifying your browser setting to notify you each time a web cookie is tendered, permitting you to accept or decline Web Cookies on an individual basis.

Analytics

We may use third-party vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the doubleclick cookie) together to inform, optimize and serve ads based on your past activity on the Website, including Google analytics for display advertising. The information collected may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. If you do not want any information to be collected and used by google analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/) and/or opt out from google analytics for display advertising or the Google Display Network by using Google’s Ads Settings (www.google.com/settings/ads).

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Company Disclosures

Company will disclose your information under the following circumstances:

By Law or to Protect Rights: When we believe disclosure is appropriate, we may disclose Personally-Identifying Information in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of Company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

Marketing Communications: Unless users opt-out from receiving Company marketing materials upon registration, Company may email users about products and services that Company believes may be of interest to them. If you wish to opt-out of receiving marketing materials from Company, you may do so by following the unsubscribe link in the email communications, by going to your account settings (if applicable) or contacting us using the contact information below.

Third-Party Marketing Communications: Unless users opt-out from receiving marketing materials upon registration, Company may provide users’ email information to third parties, so that those third parties may directly contact them about additional products and services. To cease having your email information provided to third parties, you may do so by going to your account settings (if applicable) or contacting us using the contact information below. Even after opting-out, you may continue to receive marketing emails from third parties to whom Company already has provided your email information. You will be responsible for directly contacting such third parties to request cessation of further marketing emails.

Third-Party Service Providers: We may share your Personally-Identifying Information, which may include your name and contact information (including email address) with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting the Website’s functionality and supporting contests, sweepstakes, surveys and other features offered through the Website. We may also share your name, contact information and credit card information with our authorized service providers who process credit card payments. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.

Business Transfers; Bankruptcy: Company reserves the right to transfer all Personally-Identifying Information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of Company’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personally-Identifying Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and are given an opportunity to affirmatively opt-out of it. Personally-Identifying Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor organization.

Security

We take the security of your Personally-Identifying Information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse.  However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.

We are dedicated to protecting all information on the Website as is necessary. However, you are responsible for maintaining the confidentiality of your Personally-Identifying Information by keeping your password confidential. You should change your password immediately if you believe someone has gained unauthorized access to it or your account. If you lose control of your account, you should notify us immediately.

Data Retention Time

Information You Can Access

Anayahjewellery.co.uk provides you access to a wide range of information of your account and your interactions with the Website for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves with time.

Rights You Have Over Information Update or Change

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have already provided to us. Upon your request via email, we will deactivate or delete your account and contact information from our active databases. Such information will be deactivated or deleted as soon as practicable based on your account activity and accordance with our deactivation policy and applicable law. We will retain in our files some Personally-Identifying Information to prevent fraud, to troubleshoot problems, to assist with any investigations, to enforce our Terms of Use and to comply with legal requirements as is permitted by law. Therefore, you should not expect that all your Personally-Identifying Information will be completely removed from our databases in response to your requests. Additionally, we keep a history of changed information to investigate suspected fraud with your account.

Contact Us

Privacy Policy Cookie Policy